
Refunds & Returns
Warranty & Returns
Valid for 30 days from purchase for defects or missing parts (photo proof and invoice needed).
1-year coverage for manufacturing defects—repairs, replacement, or store credit available.
Customers must obtain an RMA, return items in original packaging, and pay a 25% restocking fee, unless the defect is manufacturer-related.
No returns on used, assembled, or floor model sofas. Claims for damage during transit must be made with the carrier.